Busken Bakery

Custom Order/Pick up Representative

Location

OH, 45208, Hyde Park

Type

Full Time

Benefits:
  • 401(k)
  • Employee discounts
  • Free food & snacks
  • Paid time off
Summary of Role: The primary responsibility of this position is to create legendary experiences for customers placing specialty orders via phone, email, and in person at the Hyde Park Busken. Representatives will answer & route calls, assist with administrative order fulfillment duties, work one on one with customers, and follow through with production teams to ensure all orders meet and exceed the expectations of our customers.
 
Hours:
  • Full time or part time available
  • Days vary Monday - Saturday
  • Shifts vary between 7:00 am - 6:00 pm
 
Job Duties:
  • Assist with specialty orders via phone, email and in-person at the Hyde Park Busken location
  • Answer and route all incoming calls in a positive manner using a multi line phone system, taking detailed messages when necessary
  • Take orders for all products and recommend creative ideas to suit individual customer needs
  • Follow special orders through the creation process from start to finish ensuring the final product meets and exceeds the customer's expectations
 
Qualifications:
  • High School Diploma or equivalent
  • Previous experience in customer service required
  • Skilled in Microsoft Office Applications (Word, Excel, PowerPoint, Outlook)
  • Passion for creativity
  • Strong sense of ownership and accountability
  • Excellent written and verbal communication skills
  • Outgoing and comfortable working with the public
  • Knowledge and understanding of current technology (smart phones, iPads/tablets, etc.)
  • Strong organizational skills
  • Ability to multi-task
 
Busken Bakery, Inc. offers competitive compensation based on skill and experience along with health, dental, 401K and other benefits. All candidates who are offered a position will be required to successfully complete a background check.
Compensation: $13.00 - $15.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: www.busken.com

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.